Quality management

Quality management serves to improve products, services and processes in order to increase competitiveness, customer satisfaction and customer loyalty. For engineers, the focus in this area is particularly on industrial production processes.

The field of study at a glance

Quality management is relevant in all industries. Implementing quality assurance measures, making work processes more effective and efficient in the long term, identifying weak points, implementing continuous improvements and implementing new quality systems are among the key strategic competitive factors. The field of study has a business management background and operates at the interfaces to safety engineering, project and process planning, product development, design and production. As a rule, specialization takes place in one subject area.

Course offered

Quality management is a purely advanced subject that builds on an undergraduate engineering degree (e.g. safety engineering).

Contents of the course

The course content is application-related and ranges from methods and models of quality assurance, risk analyzes and statistics, auditing and standards, quality techniques to product liability. Students learn to think in a customer and process-oriented manner, to recognize complex interrelationships and to assess and apply quality methods in specific tasks. Depending on the course of study, topics from the areas of management and organization are also covered.

Admission criteria & application for study

An engineering degree program, such as safety technology, testing technology or mechanical engineering, is expected as a background, and if necessary also professional experience.

Career opportunities after graduation

Since quality management plays a role in many industries, the professional areas of application are broad. Graduates find employment opportunities across sectors in research and teaching, business management, management consulting, project planning and support.